Values
Community-based
Knowledgeable
Transparent
Relevant
Equitable
Trusted
Accessible
Ethical
Innovative
High Quality
Safe and Secure
Inclusive
Advocative
Open
Member-driven
Committed to
public education
Strategic Plan 2019-2024
Vision

Our vision is that everyone in Canada's National Capital Region is able to fully access the Internet and related technologies, meaning they can afford high quality connectivity, understand how to use it, and feel safe online.

Mission

National Capital FreeNet is a local, not-for-profit alternative to commercial Internet service providers. As a social enterprise, we invest in bandwidth and community services, offering affordable, high quality and trusted services, and delivering public education that helps our community navigate the digital landscape.

Unique Value Proposition

We connect community.

At National Capital FreeNet we offer secure, affordable and high quality access to the internet, while also providing award-winning support, digital education and ad-free locally-hosted email. As a member-driven not-for-profit and social enterprise, we operate with a commitment to people over profits.

Intended Impact Statement

By 2024, National Capital FreeNet will sustainably serve more than 7500 members with a diverse array of high-quality communication and security offerings and a reputation as a trusted digital advocate and educator.