The Arachnet Electronic Journal on Virtual Culture
__________________________________________________________________
ISSN 1068-5723 July 26, 1994 Volume 2 Issue 3
KAPLAN V2N3
Weavers of Webs: A Portrait of Young Women on the Net
Nancy Kaplan and Eva Farrell {1}
ABSTRACT
Gender imbalances within networking culture have
prompted an array of interesting research questions about
communication practices -- who speaks and to whom, who sets
conversational agendas, who "dominates" a discourse. Such
studies have generally confirmed the negative experiences
of professional women who participate actively in network
culture, but what they have not yet examined is the
persistence of women in this apparently hostile culture,
nor have they generally asked how those women who
participate despite male dominance understand their own
activities. This study begins to address those questions
-- why women seek electronic spaces, what they articulate
as their aims, expectations, and desires, how women make
their electronic communication practices meaningful to
themselves -- by investigating a small community of
adolescent women.
The study's population has as yet no professional
stake in the activity. Instead the subjects "discovered"
electronic communications in relation to leisure time.
Their desires, rather than specific institutional
pressures, have brought them into networking culture.
By examining the subjects' narratives about their
activities, we construct a picture of the group's
understanding of electronic discourse. What meaning does
the electronic discussion have in the lives of the young
women who have taken up this activity and how do they
understand their participation? What brought them to this
activity and what sustains them in it? How do they see
themselves and each other in relation to other
participants?
This study helps us understand women's stake in
electronic networks. It also illuminates some generational
issues by exploring how a cohort acquainted with electronic
technologies from a relatively early age conceptualizes
computing tools and their relations to these instruments.
INTRODUCTION
[1] In some fields, notably rhetoric and composition,
women have been early and persistent participants in the
professional electronic culture that began emerging in
the mid-1980s. Many of the early software developers
for writing instruction -- Helen Schwartz, Christine
Neuwirth, Nancy Kaplan, and Susan Kirschner -- as well
as the founders of the central professional journal on
the subject of computers and composition -- Kate
Kieffer, Dawn Rodriguez, Cindy Selfe, and Gail Hawisher
-- have been women. Still, there is little doubt that
women are "underrepresented" in many areas of social
and economic life, especially those related to
electronic technologies.
[2] The figures circulating on various electronic
discussion lists show that women are largely absent
from computer-related activities: women make up only
20% of the readership of popular computing magazines
like PC World_,15% of subscribers to _Wired_, 15-18%
of subscribers to the WELL (a surprisingly low figure
since many of us _believe_ women are more likely to be
engaged in computing when the technology engages the
arts in some way), 10% of CompuServe subscribers, 15%
of AOL subscribers, 30% of Prodigy subscribers. {2}
[3] The paucity of women is noticeable not only in
arenas of cultural consumption but also in arenas of
knowledge production. In the social studies of technology,
gender barely figures in important accounts of
technologies and social practices. In the earliest and
still one of the most important works on electronic
networks (Hiltz & Turoff, 1978; revised 1993), the
implications of electronic technologies for women
occupies only a single, three-paragraph segment. It
concludes:
Our own hope is that the potential of this medium
for work at home and for making the sex of
participants totally inconsequential will mean
that it will lead to a reorganization of
occupational and household sex roles. However,
it may also reinforce current distinctions....
(1993 edition, pp. 438-439)
In _The Social Construction of Technological Systems_
(Bijker, Hughes, & Pinch, 1987), gender figures in only
two articles: a brief mention in an account of the
development of the bicycle (Pinch & Bijker, 1987) and
an almost inadvertent focus in an article on the
diffusion of home heating and cooking technologies in
the United States (Cowan, 1987). This second article,
the only one in the collection authored by a woman,
proposes to focus on what Cowan calls "the consumption
junction" as an important research site in the social
studies of technology: it just so happens that the
technologies she studies -- devices for heating homes
and cooking -- are consumed in domestic settings and
are therefore primarily in the domain of women. It is
probably no accident that, both in the work of Hiltz
and Turoff and in Cowan's study, the accounts of
technological change bring women into focus largely in
the context of their traditional domestic sphere.
[4] Women and gender issues loom somewhat larger when
researchers stop constructing an epic tale about sweeping
technological impacts on the whole culture and begin to
tell a narrower story about specific practices and the
groups who engage in them. The gender imbalance so
obvious to students of networking culture has prompted
an array of interesting research investigating many
dimensions of gender's intersection with networking
practices, primarily asking questions such as who
speaks and to whom, who sets conversational agendas,
who "dominates" a discourse. Studies of
sociolinguistic behaviors in electronic conversations
-- both those carried on through listserv lists and
those occurring in "realtime spaces," such as
synchronous conferencing software and MUDs/MOOs -- have
begun to show that despite the early explorations and
sometimes ground-breaking work women have done in
computing, women in many rapidly technologizing fields
have felt increasingly discouraged by the discursive
practices they encounter on the "nets." As many
studies have shown, male participants outnumber female
and male participation dominates female in most
electronic environments, even on such lists as MBU {3}
where the participation of women is remarkable for its
vigor (Selfe & Meyer, 1991; Herring, Johnson, &
DiBenedetto, 1992). These studies serve to confirm
anecdotal evidence from professional women who have
participated actively in network culture: women
frequently feel ignored, silenced, even abused in
electronic conversations.
[5] Most of the published work on issues surrounding
gender and networks emphasizes areas of tension or
exclusion (see Turkle & Papert, 1990; Taylor, Kramarae, &
Ebben, 1993). Typically, studies of discourse on
electronic discussion lists examine numbers of messages,
turn-taking, topic-setting, and other markers of status
and power to show that women do not necessarily encounter
the democratizing space so many pioneers of electronic
discourse prophesied. Turkle (1988) speculates that women
fall prey not to computer phobia but to what she calls
"computer reticence," a fear of the intimate machine. The
research agenda these studies outline stresses the
obstacles women may face in their electronic communications
practices. The studies tell us a great deal about what
keeps women out of electronic discourse and what
discourages their full and fulfilling participation.
[6] What these studies generally overlook (or fail to
take into account), however, is that some women persist
despite the barriers to entry and the problems they find.
They also generally overlook generational issues that may
become increasingly important as a cohort of young women
for whom computers have been everyday objects since
childhood begins to reach maturity. Focusing predominantly
on communications practices in two sites -- among
professional women or in school settings, both elementary
and secondary -- most studies have yet to take into account
the entrance of young women into electronic discourse
especially when their participation occurs outside of
formal educational settings. In other words, we have been
so busy noticing what hinders and repells us that we have
failed to ask what draws some of us (but not others). We
need to know more about what attracts women to electronic
environments and what features of the activities we engage
in sustain us in these new spaces. And we need to find out
what might account for the presence of some adolescent
women, a "next generation" of electronic communicators:
how do those adolescents who gravitate to electronic spaces
and seem to thrive there come into the subculture and find
pleasure, amusement, and interest there?
[7] The gender patterns present in subscriber lists
and in electronic behaviors may have roots in the gendered
divisions of work and play evident (and reinforced?) in
the activities of young children. Girls seek
cooperative play, while boys prefer competitive play;
girls choose dolls, boys weapons and machinery; girls
prefer literature, boys math (Gilligan, 1982; see also
Turkle & Papert, 1990; Tannen, 1990). As Turkle (1988)
astutely notes, "The computer has no inherent gender bias.
But the computer culture is not equally neutral" (p. 41).
However these "preferences" and associations arise
(and there are a number of competing theories),
the effects of gendering various arenas are evident by the
time children are in the early years of education and are
settled habits by the time children reach their teens.
Still, there are always some young women willing to test
the construction of gendered spaces. It seems fruitful,
then, to begin to look at how some young women, especially
those who find the "intimate machine" (Turkle, 1982)
congenial and useful for their purposes, understand and
make sense of their own behaviors as denizens of electronic
spaces.
PURPOSE OF THE STUDY
[8] To begin to address these gaps in our understanding,
the authors have undertaken a study of a small community of
young women who choose to spend some part of their leisure
time participating in the local electronic culture in their
town. The study sketches some facets of how these young
women use computing, and especially electronic messaging,
in their worlds of work (school) and play (home and other
venues of social life). As all ethnographic work seeks to
do, this study tries to tease out the meanings its subjects
construct, to situate their participation in electronic
communications within the framework of their lives, to tell
the story of how electronic mail and electronic bulletin
boards function and fit within the totality of their daily
activities and especially within the choices they make
about how to spend their leisure time (Van Maanen, 1988).
Another goal is to understand how these women see
themselves in relation to others, both those using the same
or similar bboards and those who do not engage in this
activity. The observations we have been able to make
preclude answering many of the global questions we might
ask: the number of subjects in the study and their
atypicality make it impossible to generalize from this
ethnography to other settings or groups of adolescents.
Nevertheless, this description can provide a glimpse of
some useful research questions the scholarly community
could begin to address.
DESCRIPTION OF THE STUDY'S METHODS
[9] Conducted by a scholar of rhetoric (Kaplan) and a
participant-observer who is also one of the study's
chief informants (Farrell), this study examines
some of the electronic communications practices of five
young women. The information sources consist of
questionnaires, interviews, journal entries, and our
observations of messaging behaviors on the electronic
bulletin boards the subjects use. Because electronic
behaviors depend quite directly on the varieties of
technology available to users, we describe the
environment of the bboards fairly completely. Yet our
main focus remains the activities and choices of the
study's subjects.
[10] Rather than examining the messages these women
send and receive or the distribution of gender in the
totality of messages on any one of the bulletin boards
these women use, we decided to focus on the ways the young
women see themselves in relation to the technologies
and activities they choose. Taking a cue from Cowan
(1987), we elicited the information for the study from
a "consumption junction" represented by the words and
perceptions of those who have chosen this activity
among the others competing for their time and
attention.
[11] The study began with the questionnaire, asking for
some demographic information as well as some self-
descriptions of preferred activities and interests.
Those who did not write out their answers were
interviewed by Farrell. We also asked the participants
to keep a log or journal of their electronic lives for
a few weeks, but only one participant managed to do so
consistently. Over the course of five months, one
other participant -- Farrell herself -- wrote three
extensive meditations describing herself and her use of
electronic discourse. This study, then, focuses primarily
on the two young women who wrote at length, using the other
three as a kind of backdrop.
WOMEN WHO WEAVE THE WEB: AN ANALYSIS
[12] _1. Who "we" are._ The subjects of this study
are a fairly homogenous set: all are white and middle
class, ranging in age from 15 to 18; they live in a small
town in upstate New York. Their town is dominated
economically and culturally by a major university.
Four subjects have one or more parent connected in some
way to the university. All live at home with some
family (although three are children of divorced and/or
reconstituted nuclear families). All but one have a
computer and modem at home.
[13] All of the subjects have above average scores on
the SATs. All of them will to go to college. All of the
women in this study attend an alternative school, that is
one where students have considerable say about governance
and curriculum and where the educational agenda includes
fostering independent thinking and creativity as well as
students' sense of responsibility for their own learning.
Nevertheless, as a public school this one must meet the
general requirements of the state and the local school
board, including math and science requirements as well as
computer literacy goals. All took a computer literacy
course either in high school or in middle school.
[14] Although we suspected that many young women who
use computers extensively might also have less math and
science aversion than other girls their age, this
hypothesis was not in fact supported by the subjects' self-
assessments. Some have enjoyed math and science in high
school and intend to study these subjects in college while
others lean toward the humanities and social sciences. Our
two focal cases divide along these disciplinary leanings:
"Fish" (a nickname for one of the young women) intends to
study science; Farrell prefers literature or perhaps
psychology. Fish takes computer classes and writes
computer code; Farrell does not and has shown no interest
in programming. In fact, she describes herself as math-
averse and yet shows an intense interest in computers
as communication tools.
[15] All of the young women in the study identify some
shared interests with each other and with those they
"meet" on the bboards. These interests center on
leisure activities, including a canon of science
fiction and fantasy texts (_Hitchhiker's Guide to the
Galaxy_ and _Star Trek_ were mentioned most frequently)
and similar tastes in music (what these young women
generally characterized as "alternative" music). Four
of the five mentioned that the people they meet on the
bboards tend to be politically liberal, but since their
town is also generally more liberal than the
surrounding towns, this perception is hardly surprising
and quite likely to be accurate for the local
electronic community.
[16] The questionnaire/interview asked the subjects to
describe some of their preferred activities and to
characterize these preferences in gender terms where
appropriate. Not surprisingly, most of these young
women characterized some of the activities they enjoy,
including bboarding, as male-identified. For example,
all said they enjoy some role-playing games -- three of
them actively and the other two only occasionally --
though none engage in the most violent type, which
Farrell terms "wargaming"; three of the five admit to
greater or lesser degrees of interest in math and/or
science and characterize these interests as more typical
of males they know than of females. Only one, Fish,
describes herself as a programmer, though. One of these
young women claims to hate math (except for the conceptual
parts) but confesses to a fondness for fixing things, like
cars. Although the survey did not elicit a great deal of
information and we did no comparisons with other young
women who are not engaged in electronic communications
nor with any young men whether or not they participate
in computer culture, these brief descriptions suggest a
cohort of young women who are aware of the gendering of
typical adolescent activities but who feel comfortable
identifying themselves with some activities and
preferences they associate with maleness.
[17] Although we will treat this feature of the subjects'
use of electronic messaging more fully in section 4
below, one other common point of connection among these
women deserves mention here: all of these young women
were introduced to electronic conversations by one or
more friends. Several mentioned the same friend, a
young woman whom we will call Jane for the purposes of
this study. Jane had also attended the alternative
high school but is now in college in California. It is
unclear how Jane became involved in bboarding or what
her role in spreading this activity among women was,
but the personal connection to people (especially
other young women no more than a few years older
than they) who are already engaged in the local bboard
scene seems vital to the story of our subjects' use of the
medium. In most cases, members of the subjects' families
(fathers, mothers, older siblings) use computers in their
work or leisure activities. For example, Farrell's mother
has been using computers professionally and at home
since Farrell was seven years old. But Farrell began using
them in earnest, for herself and her own purposes, only
when she was 14 or 15 years old. Even those who mention a
family member's computer use connect their own
introduction to the bulletin board scene with a specific
friend or two. The role modelling a mother might play,
then, seems much less potent than the engagement of
those within the cohort.
[18] In her first musings about this project and the
kinds of questions she would like it to explore, Farrell
speculated that girls join the subcultures of role-
playing games and electronic communications through
different avenues and at a different developmental
stage than boys do. She believes that boys begin role-
playing when they are quite young (six and seven years
old, she guesses). One of her good buddies, Neville,
had tried to get her involved in role playing when she
was about 10 years old, but she was not interested
because the pictures on the role playing materials
struck her as sexist. Girls, Farrell observes, join
this activity (if they ever do) when they are mid-
adolescent, fourteen or fifteen, with active social
lives including male friends or even boyfriends, who,
as Farrell puts it, "induct them." Similarly, she
feels that young men who participate in the bboard
subculture engage in it in ways she does not, for
purposes she does not share:
I have noticed that girls tend to be less hard-
core [users of computer technologies], usually not
being programmers and the like, and not dedicating
_all_ their time to the 'boards like some guys do.
For most females, it's a hobby, not a lifestyle.
I don't know why it is for other people, but for
me it's because I have other interests.
Farrell's reflections suggest that young women may
enter the related subcultures of role-playing games and
electronic bboarding because of and by means of their
immediate social worlds: chiefly their daily
companions at school. Young women, Farrell believes,
may join these activities precisely because they see
them as an extension of, rather than escape from, those
immediate social worlds. Clearly, the presence and
strength of this connection needs further exploration.
[19] _2. Where we meet electronically._ These young
women are participants in a number of local bulletin boards:
Memory Alpha, The Color Connection, Total Perspective
Vortex, and The Magic Shop are some favorites. These
electronic spaces are local in the sense that they do
not fully connect to the entire range of utilities and
services of the internet. All of these bboards require
users to obtain special permission from the bboard's
owner/operator to use an internet connection. Most
with any sort of connection limit users to an
electronic mail gateway so that local users can send
email to people who are not based in their town or who
for various reasons tend to log in to a different
bboard. The internet connection serves as access to
local newsgroups, but not to the national and
international smorgasbord of newsgroups for which the
internet is so renowned.
[20] Typically, these electronic facilities offer
participants a number of different spaces or options
for use. The one Farrell uses most often, for example,
offers participants a range of discussion topics as
well as games and other files users can download. In
addition to offering information about the
technological underpinnings and a brief history of this
bboard, the "sysop" (system operator) invites new users
into the activity with this logon message:
[O]ver the years and through various incarnations
of bulletin board software, [this BBS] has evolved
into (more-or-less) a general-interest
communications system. Here, one often finds
references to things such as Star Trek and the
Hitchhiker's Guide to the Galaxy trilogy (of four
books) by Douglas Adams, as well as debates and
arguments on all topics. There are also online
games (Tradewars) and files available, but the
heart of this board is the message base.
Almost everything is permitted here, unless, of
course, it is too weird.
Why it's here:
It's here for _you_ to express your feelings,
insights, comments, remarks, annoyances, high-tech
computer information and what ever else may crop
up in your life, on a public medium, as well as to
read the above as related by others. In short,
the Total Perspective.
What is expected of you:
Nothing too extensive. A couple of messages here
and there, a file or two for every five or ten
files downloaded, etc. Let people know you're
here, and not simply as one of the "Top Ten
Downloaders!"
The end of this introduction suggests the owner's
desire that users of his system "message" more and
download less, a preference that no doubt speaks about
the most common uses of electronic spaces like this
one.
[21] All the electronic bboards, including the one
detailed above, are owned and operated by men, often by
young men in their teens, who have set up computers, modems,
and phone lines in their homes. Most of these bboards
can support only one user at a time (or at most one
user and the sysop). These limits on access constrain
users' behaviors while they are connected as well as
their choices about when and how often to log on. Most
of the bboards our subjects use limit access time for
any one user to an hour a day. The competition for
access can be stiff at preferred times of the day, too,
so at least two of our subjects (Farrell and Fish)
often log on at 5:30 or 6:00 in the morning. To do
this, of course, they must get up even earlier than the
start of the school day would dictate.
[22] The mailing facilities provide for both public
and private postings so that users can reply to a message
on the General Subboard, the name of the most commonly
used discussion space on Vortex, either by posting to
that list or by sending the mail directly to the author
of the original message. Thus, users choose whether to
talk publicly or privately each time they write a
message. Since all participants use "handles" or
pseudonyms for the purposes of sending messages, a
certain measure of privacy (or anonymity) _could_ be
maintained if users wished, but in fact (as we will
discuss later) users of these BBS come to know each
other in contexts beyond the virtual spaces of the
bboards. Moreover, at least among the subjects of this
study, it is the common practice to use the same
pseudonym on all the bboards to which one belongs,
suggesting that these self-selected names have little
to do with participants' desires to conceal identity or
to construct multiple electronic roles for themselves.
In fact, the handle Fish uses on the bboards -- "Madame
Poisson" -- is the origin of the nickname her "face-to-
face" friends often use for her. Farrell's standard
handle is "Lady Enigma" or "Lady E."
[22] _3. What we do and why we do it._ To capture
some sense of life in this small electronic world, Kaplan
informally sampled the message traffic of Vortex on
three occasions and Fish supplied a representative
sample of her messages (both ones received and ones
written) on Color Connection. These glimpses suggest
that the most common conversational dynamic consists of
a series of interlocking or intertwined dyadic
conversations. Farrell explains that typically she
carries on several extended, publicly posted,
simultaneous conversations, each with one main
interlocutor. Thus, she will be "talking with" one
other person on topic A and with a different person on
topic B and so on. As strings extend through time,
they either peter out or are joined by another person
who may take over the role of chief conversational
partner.
[23] This sort of pairing seems quite different in
character than the more general conversational pattern
Kaplan has witnessed on email lists serving professional
communities, where many participants engage one or two
topics of general interest at a time. On MBU, for
example, it seems that as topics engaging six or seven
participants "run their course," the whole community
shifts to new subjects. As the topics shift, some
conversants fall silent while new conversants take
their place. But only rarely does the forum consist
chiefly of two voices trading commentary while
countless others read along in silence. The pattern on
Vortex and Color Connection, however, might well
resemble common patterns on some wider bboards and
newsgroups. This structure should be investigated
further.
[24] The conversations among these young women and
their contacts on the bboards often seem, at least to an
outsider, driven more by the desire of the participants
to keep the conversation going than by their desire to
achieve understanding of or consensus about some topic
or issue. Often the messages are quite short -- almost
like conversational rejoinders. The participants
routinely include the message to which they are
responding so that if an outsider drops into one of
these dyadic threads for a time, the sequence of
messages reads rather like a script from a dramatic
scene: several conversational "turns" appear in each
posting. (It takes a little while, moreover, to become
acclimated to the conventions for cueing different
speakers in the conversation.) Here, for example, is a
short exchange between Fish and one of her partners
that occurred in the "public" area of the bboard Fish
favors:
Message #14387 - Nothing In Particular (Received)
Date: 03-22-94 18:15
From: Gangrene
To: Madame Poisson
Subject: A Sad Day
Replies: #14090 <--> #14592
>>>That'll be an awful long time, my friend!
TTThat's ok, I have an awfully big nose. Bah-dum
dum.
((unenthused clapping, and the hurling of various
objects from the peanut gallery)
I wrote a really long and witty reply to this, but
my modem farted out before I saved it. So use your
imagination.
__________________________________________________
Message #14898 - Nothing In Particular
Date: 03-26-94 15:18
From: Madame Poisson
To: Gangrene
Subject: A Sad Day
Replies: #14592 <-
>>>>That'll be an awful long time, my friend!
TTTThat's ok, I have an awfully big nose. Bah-dum
dum.
(((unenthused clapping, and the hurling of various
objects from the peanut gallery)
>I wrote a really long and witty reply to this,
but my modem farted out before I saved it. So use
your imagination.
Okay.
Wow, that was impressively witty. I am, therefore,
impressed.
The sociability of this exchange seems its sole reason
for being. Even though the conversational partners
seem to be engaged in a dialog carried on over several
days, or even weeks, the exchange itself has some of
the qualities and functions of rapid repartee. A more
extensive examination might in fact show that these
conversants are engaged in what Tannen (1990) calls
"rapport" talk, a style of conversation more common
among women than men, rather than "report" talk, a
style men tend to favor.
[25] Although we cannot judge "Gangrene's" stake in
this form of exchange, Fish's journal sheds a little light
on her use of this conversational form. Describing
herself as a shy person "in real life," she writes that
she "feels more comfortable typing out my feelings. My
mind doesn't work quite fast enough that I feel
comfortable in a normal conversation, but typing
messages, I can express myself very well." Fish's
account of her behavior and the conversational style
she and others employ may well yield additional
insights into why some young women like electronic
environments: the absence of social cues (appearance,
for example) and of immediately perceptible power
differentials (gender, age, and so on) create a more
comfortable social space, Fish believes, for many
people like her.
I must say that since I'm shy and perhaps a little
'nerdy,' I feel a kind of kinship with other
people who seem like they might be shy and nerdy
[a description of at least some of the people Fish
encounters on the nets].... So meeting these
people often made me feel strangely comfortable,
even though I rarely spoke much to them in person.
On the bulletin boards, people who are considered
misfits can sort of let go [because] on the
bulletin boards ... there are no preconceived
ideas about who you are. That was the original
attraction of the bulletin boards for me, and I
think for many others.... It's hard to feel like
a 'dork,' or misfit there, somehow. The BBS users
of [my town] have even taken back the word 'geek,'
the way some women try to take back words like
'babe.' For example, there are now monthly
'GeekFests,' which is often the first place that
'geeks' meet other 'geeks' with whom the only
previous contact ... has been in cyberspace.
Farrell's reflections echo key elements: "I am odd.
The people I meet through the medium of the Net are
odd." But Farrell characterizes her netcompanions not
as social misfits, but as social, or at least verbal,
adepts. Farrell's journals and descriptions of herself and
her interactions with others on the network show that she
loves the net primarily because she loves the word --
spoken and written. For her, "Net people are people
in love with knowledge. In love with information
and words. Debaters, jokers, storytellers, discussers,
users of the paths insomnia carves, along with solitude,
in the wee hours." The sense of the human connection
and its value to them emerges strongly from the words
of both these young women. The net seems to extend
their connectedness to others, to work for them precisely
because it connects them to others.
[26] In addition to facilitating phatic conversations
-- those dialogs intended to maintain connection
rather than to convey information -- the bboards serve
a range of traditional communicative functions. In
her journal, Fish describes seeking help with a
programming problem from Color Connection's Sysop,
a young man about her age whom she describes as "a
good friend of mine and a very experienced programmer."
In her picture of the interaction, he wasn't around when
she first logged on. She writes,
so I hung around waiting for him. I also posted
messages addressed to 'All' about that stack
overflow error." When the Sysop makes his
appearance, Fish says, "We chatted for several
hours. We talked for a long time about my
computer problems . . . it was funny: when I
asked him what a stack overflow error might come
from, he said 'Bad programming, mostly,' adding a
smilie to let me know he was just kidding.
The help is important to her, of course, but the human
connection seems just as valued: "as it got late, we
started talking about making eight-key or even two-key
keyboards. We also discussed my personal life....
Anyway, it was nice to have a person to consult...."
[27] The bboards constitute an important social space
and an information resource for Fish, but they also
facilitate other social arrangements. On one occasion,
Farrell wrote to Fish to try to arrange an after-school
get-together of a group of friends to form a role-playing
game (RPG). Farrell writes (rather than just calling
her friend Fish on the telephone) because Fish is in
school while Farrell is home sick. (For reasons best
known to the participants, this conversation took place
in the private format of direct electronic mail.
Possibly, the technological arrangement has determined
this feature. Fish writes on Color Connection -- a
bboard with two nodes so that it can support "chat" or
synchronous messaging between two simultaneous users as
well as asynchronous mail messages. Farrell writes on
Vortex because she can connect to it via a local
telephone call while Color Connection is for her a long
distance call.)
[28] As the exchange between Farrell and Fish makes
clear, the communication failed in its purposes because
Fish didn't receive the message in a timely fashion:
Message #15162 - Internet Mail (Private)
(Received)
Date: 03-28-94 13:34
From: ladye@xxxx.yyyy.us
To: FISH
Subject: RPG friday?
Replies: -> #15992
Hi, Fishi! It's Afid. I'm just writing in case
Wolf doesn't run into you today and for some odd
reason you decide to log on before I see you in
school tomorrow. Hazel is desperate for a game
that she does not GM, so it looks like Wolf may be
GMing a present/near future-type campaign on
Friday afternoon, before the Illuminati fest at
Julius's house. We wanna know if you can and want
to play. You could talk to me and/or Wolf to
confirm or apologize or whatever, and if you feel
like calling Haze, that would be cool. I wish I
remembered her number, I realize that I am in a
perfect position to call her at the moment, me
being home sick and all with very little to do.
Maybe I'll try her after I log off, I will try the
number that seems to be floating about in my head
loosely in connection with her name..... But I
babble severely. Okay, bye-bye, and I'm sorry I
couldn't show up at Drama today, I tried but it
didn't work.
Blessed be,
Aiofe.
Eva (Aiofe) Elizabeth - ladye@xxxx.yyyy.us
__________________________________________________
Message #15992 - Internet Mail (Private)
Date: 04-04-94 18:54
From: FISH
To: ladye@xxxx.yyyy.us
Subject: RPG friday?
Replies: #15162 <-
Aiofe,
Well, I got your message a bit late for the
purposes intended, but that's okay. I was looking
forward to playing, but it was nice enough to be
able to lounge around instead of worrying about
plans and such. So whenever it happens, it
happens, as they say. Should be nice.
Anyhow, well, thanks for arranging and all.
FISHIE THE WONDERFUL!!
---
* Origin: The Color Connection, Ithaca, New York
(0:0/0)
It seems that the arrangement for the RPG on April 1st
did not work out, but in the interim between Farrell's
March 28th invitation and Fish's April 4th response,
these two women had seen each other several times in
school and perhaps in the context of other activities,
like the drama group to which they both belong.
Moreover, at any point, they could have used more
direct communications by telephone in the evening. The
other plan, to meet at Julius's house for "an
Illuminati fest," did bear fruit, however; the nature
and role of this event forms the subject of section 4.
[29] _4. Living our lives._ Clearly, electronic mail
connections serve a number of functions for these
participants, among which is its supplementation of
their almost daily contact with each other at school
and in other venues. In fact, the degree to which
electronic life permeates the daily habits and
activities of these women is perhaps the most
fascinating, and the most distinguishing,
characteristic of the electronic community they have
joined. For them, material ("real") life is entirely
continuous with virtual life. Nowhere is this
continuity more evident than in the monthly gatherings
their electronically extended community calls
"GeekFests" and in the "Illuminati fest" Farrell
arranged in the exchange with Fish quoted above.
[30] GeekFests or parties are organized by the Sysop of
Color Connection but they include denizens of Vortex,
Memory Alpha, and the Magic Shop as well. Such
gatherings are possible, of course, only because this
cluster of electronic communities occupies a geographic
site as well as serving as a nexus of shared interests.
Fish describes receiving mail from all over the country
-- from friends away at college and her brother in New
Jersey -- and Farrell corresponds electronically with
her mother in Texas from time to time, but most of
their electronic communications circulate locally. The
bboards enable these young women to meet new people
virtually, but the electronic meeting is usually only a
prelude to some face-to-face encounter at one of the
monthly fests. Or vice versa: they sometimes meet
people who interest them at a GeekFest and then
continue the relationship electronically.
[31] Many of the people these young women encounter
on the local nets are not high school students: they work
in local companies (as Gangrene does) or pursue advanced
degrees at the university (Armpit studies electrical
engineering). In other words, these are people the
subjects of our study would be unlikely to meet in any
other way. The net allows these young women to cross
social boundaries, an adventure they appear both to
enjoy immensely and, curiously, to take for granted.
But the crossing seems to have to occur both virtually
and materially for it to meet the needs of these young
women.
[32] Throughout her journal, Fish describes GeekFests
as a central element of her bboarding. In an early entry
(January 22, 1994), she first mentions these regular
gatherings as part of her explanation of why she likes
bboarding. Two days later, she reports attending one,
describing the general scene:
There was a GeekFest the other night, which was
actually a lot of fun. There were a lot of
geekier looking geeks there, which pleased me to
no end. One of my friends brought a Newton....
That amused several of us for quite a while,
seeing how it interpreted things we wrote. Other
big activities were ping-pong, pool, and playing a
game called 'Doom.' (Good Lord, but programmers
are sick little puppies! This is one of those
super-violent games; you go around killing things
quite graphically with any of a bunch of weapons;
the weapon of choice last night was the chainsaw.
There's something called 'God Mode,' in which you
can walk through walls and you can't be hurt by
anything, so they were playing the adventure
'Knee-Deep in the Gore' (though I can't imagine
there's too much difference between the
adventures, or at least none of the users of the
game would really care) at the 'Ultra-Violent'
level in 'God Mode'.... This is what geeks do for
fun!:-))
Describing another such gathering, Fish mentions that
she was one of only two women who regularly join the
"cluster of geeks surrounding the computer.... I may
be the only female BBSer in the local cyber-community
... who programs." Fish's awareness of social
differences -- gender differences, in particular --
seems to operate in tension with a more compelling
sense of social solidarity, a sense of "kinship with
other people who seem like they might be shy and
nerdy."
[33] The safety of the social space partially insulates
Fish from a gendered social awkwardness. On one occasion,
when she meets Armpit for the first time, she is aware
of the kind of gender sensitivity and anxiety familiar
to those who cruise MUDs and MOOs.
The person I met the other day chatting has the
alias 'Armpit.' I realize that as we were
chatting, I had the idea he was male before I had
any real reason to do so. I suppose part of it
was the alias: very few females would pick the
alias 'Armpit.' Also, he had some ways of being
that seemed more male; for example, he responded
to my 'Hello!' message with something like 'Yes,
Madame?" Yes, that is part of my alias, but
females don't generally respond that way.
The conversation seems to turn on a _double entendre_
associating "madame" with "madam," a word Fish takes to
mean "a woman who runs a brothel." As she chats with
Armpit, Fish talks about the GeekFests, urging Armpit
to attend one. The face-to-face meetings these parties
afford are, after all, a central feature of the
activity for Fish and Farrell and the other subjects of
this study. Armpit seems reluctant to show interest in
meeting Madame Poisson, though. Finally, he writes
Fish that he has to go make dinner for his wife and
himself. Fish records this episode in her journal as
an instance of confusion: "Of course, he probably did
[have to go make dinner], but the inclusion of 'my
wife' makes me wonder whether he was worrying about my
intentions." In this little drama, the "safe"
electronic space can be violated, from Armpit's
perspective, by the threatened collapse of the
distinction between electronic and material worlds.
But for Fish, that collapse seems really to be the
point, as a subsequent discussion of "virtual romances"
reveals.
[34] About two weeks after she records her first meeting
with Armpit, Fish writes that she has had some
virtual romances of a sort. I was 'asked out' in
chat mode at around two thirty 'in the ayem' once,
which I found to be quite a silly situation....
I don't suppose it was a proper virtual romance
because I did have relatively significant
interaction with him in the 'real world,' but I
think it counts anyway. I'm also developing a
relationship with someone who I met via the BBS,
but I think that, at least in the last year or so,
I haven't messaged with him so much and have
actually hung out with him in the real world a
fair amount, so again, not quite a perfect
example.
While working out these various distinctions and her
own gendered behaviors, Fish ends the entry by noting
that she does know some people who have connected
romantically through bulletin boards, but that because
bboarding in her town organizes itself around two
locations -- cyberspace and GeekFests, "there's a
healthy dose of reality thrown in by GeekFests,
allowing people to meet face-to-face instead of losing
themselves in their computer screens."
[35] A locus of social exploration extending through
both virtual and material experiences, the electronic
bulletin board scene in this town can seem like an
organizing principle for a host of otherwise disparate
leisure activities, including literacy practices
apparently quite divorced from the reading and writing
these women pursue on the nets. At one all-night
party, not technically a GeekFest but populated, as
Farrell puts it, by "electronically minded people,"
Farrell and Fish began reading _The Illuminatus
Trilogy_ aloud to each other. Because the two of them
"are morning people to a truly disgusting degree, we
were sitting on the hostess's couch at seven in the
morning, each of us running on about 2 hours of sleep."
Farrell casually picked up a copy of the book that had
been lying on the floor, read the first page aloud to
Fish, and then handed her the book. Fish read the next
page aloud to Farrell. And so they continued until
others began to awake and decided to watch a movie.
[36] The activity resumed at another party some weeks
later, this one a birthday party for Fish and for Steve,
another friend who is also deeply engaged in local
bboarding. Farrell found a copy of the book in Steve's
room and she and Fish disappeared into a back room to
read. Soon they were joined by another. In this way,
they managed to read 130 pages or so, Farrell
estimates. Fish's account of this event also links the
reading to the culture of geeks with which she
identifies: "There were a lot of geeky sorts at that
birthday party, which was rather comforting. I ended
up reading aloud with a few other people for the entire
time, but then, that's the sort of thing I would do."
Farrell and Fish have actively created opportunities to
continue the reading inadvertently begun at these two
other social events. Some of their negotiations about
meetings, as we have seen, take place through the
bboard system.
[37] Farrell typically associates electronic activities
with literacy and literary practices.
The Web is a reality of constantly shifting
virtual truths: Identity, language, talk,
programs, even a deadly virus or two, circling
through these invisible pathways of the
information jungle out there. It is a book
forever being written, rewritten, revised and
erased; a world that is inside one dimension of
text on a screen, and yet does not exist in
physical space. Is it any wonder I feel a surge of
power through me when I exercise even my pitiful
skill?
This strange literacy practice -- a throwback to a
reading practice not common since the early twentieth
century -- connects Farrell, Fish, and Steve to the
electronic community because the novel they read belongs
to the community's self-selected cultural literacy texts.
That is, _The Illuminatus Trilogy_ and _Hitchhiker's Guide_
and _Star Trek_ form a set of common texts and experiences
which, though unlikely to show up on Hirsch's list of what
every citizen needs to know (see Hirsch, 1987), makes up a
portion of the shared interests and values underwriting
the connections among these people in the first place.
While linking Fish, Steve, and Farrell to the
electronic world they frequent, the oral reading takes
place in the ordinary material and social world quite
typical of adolescents in a small towns everywhere.
DIRECTIONS FOR RESEARCH
[38] In a recent posting on the Systers electronic list
(a list for women computer scientists, systems analysts,
and the like), Carolyn Seaman brought an article from
the February 27, 1994 edition of the Washington _Post_
to the attention of the list's denizens because the
article discussed the question whether it matters that
women be well represented in cyberspace. In the bit of
the article Seaman quotes, it becomes clear that
Paula Span, the author of the _Post_ article, saw a
generational issue within the gendered one:
True, people of either gender can still live
meaningful lives without computers.... I don't
think that will be true for my daughter, though,
or any of our daughters. They're entering a
world in which card catalogue drawers have already
vanished from the public library, replaced by
terminals and keyboards.... [T]hey can't afford
to see computers as toys for boys, to see
ignorance as feminine, to wring their hands over
the keyboard and worry that they will break
something....
The daughters who have let us study their habits are
joining the world Span sketches. They seem to be
successfully overcoming at least some of the reticence
toward the intimate machine that Turkle describes in
her research on women learning to program (1988). As
this preliminary description of a small community makes
clear, however, there is much to study in their
practices and much to learn about the attractions of
electronic communications for the young women who will
be the professional women of the next generation.
[39] The young women who participated in this study,
sharing bits of their adolescent world with us, are aware
that the commmunication practices described in this article
set them apart from other young women their age, girls who
do not use electronic communications in their leisure time.
But our subjects do not see themselves as especially male-
identified, either. Instead, they have rearticulated their
relations to the technologies, transforming what the wider
culture codes as male into a tool they themselves identify
with characteristically female traits and capacities. We
found not trace, then, of Turkle's "computational
reticence," except insofar as these young women do not feel
compelled to learn programming or other aspects of
computing they may see as irrelevant to their own interests
in using the technology.
[40] What needs further investigation, then, is what
differentiates these girls from others in their cohort,
both from other girls who show no interest in using
computers and from the young men who tend to dominate
computer use in schools and in the leisure spaces we have
studied. How have the subjects in this study succeeded in
redefining the machine where others have, apparently,
failed? To understand this, we would need to explore in
fuller detail when young women who take to the networks
first begin to do so, and how they become acquainted with
networking culture. In particular, it would be valuable to
know what role other adolescent girls play in inducting new
members. By the same token, it is clear that we need to
know more fully what roles family members and schools play.
Computing in educational settings is most often affiliated
with the math and science curriculum, but the young women
we have studied suggest that defining computers as tools of
communication and connection would draw more girls to
them. Further study might reveal that in settings where
computers are used as fully in the language arts curriculum
as they tend to be in the math and science areas, young women
feel more interested in and positive about using computers.
[41] Ethnographies focus on the meanings its subjects
articulate, and it is important that those meanings arise
from the young women and the young men who should become
the subjects of future studies. Although such work will
always be methodologically challenging, this study shows
the importance of situating research on communication
practices at the points where those practices arise: in
the context and texture of women's lives. The Webs they
weave, after all, consist not just of the warp and woof of
their electronic messages but of the totality of their
lived experiences, combining virtual and material worlds.
[42] What is especially suggestive in the words and
thoughts of our subjects is the connection between
electronic culture and other gendered behaviors, like role-
playing games, and the routes young children and then older
adolescents find into a whole, linked set of activities.
It seems likely, from Farrell's and Fish's thoughts, that
neither role-playing games nor electronic practices
necessarily serve the same functions for girls as they do
for boys. But those differences do not necessarily exclude
girls from these activities: as Farrell says about her
participation in the net, "I noticed that even as I was
inducted into this world, I invoked changes in it.... You
create the net in the act of accessing it." Do young men
think about, reflect on their net experiences in the same
ways? And what do those young women who never make it
into cyberspace choose instead? What communications
practices serve as their looms for the Webs of their
lives?
[43] These are the sorts of questions further and
more extensive ethnographic work, situated in the
convergence of adolescents' worlds of work and play,
can help us answer. That it is vital to understand both
what keeps women out and what invites them in hardly needs
arguing: as Paula Span observed, "Women have to be in [the
computer world] because decisions about language and
culture and access are being made and we should be involved
in making them. Women have to be in it because, although
nobody really knows what form all this technology will
take, there shouldn't be any clubhouse we're afraid to
climb into."
WORKS CITED
Bijker, W., Hughes, T., & Pinch, T. (1989). _The
social construction of technological systems: New
directions in the sociology and history of technology_.
Cambridge, MA: MIT.
Cowan, R. (1987). The consumption junction: A proposal
for research strategies in the sociology of technology.
In Wiebe Bijker, Thomas Hughes, and Trevor Pinch (Eds.),
_The social construction of technological systems: New
directions in the sociology and history of technology_.
Cambridge, MA: MIT, 261-280.
Gilligan, C. (1982). _In a different voice:
Psychological theory and women's development_.
Cambridge, MA: Harvard University Press.
Herring, S., Johnson, D., and DiBenedetto, T. (1992).
Participation in electronic discourse in a "feminist"
field. Paper presented at the Berkeley Women and
Language Conference, April 1992, University of
California at Berkeley.
Hiltz, R., & Turoff, M. (1993). _The network nation:
Human communication via computer_. Cambridge, MA:
MIT.
Hirsch, E. D. Jr. (1987). _Cultural literacy: What
every American needs to know_. Boston: Houghton
Mifflin.
Pinch, T., & Bijker, W. (1987). The social
construction of facts and artifacts: Or how the
sociology of science and the sociology of technology
might benefit each other. In Wiebe Bijker, Thomas
Hughes, and Trevor Pinch (Eds.), _The social construction
of technological systems: New directions in the
sociology and history of technology_. Cambridge, MA:
MIT, 17-50.
Selfe, C. and Meyer, P. (1991). Testing claims for on-
line conferences. _Written Communication_, 8(2), 162-
192.
Tannen, D. (1990). _You just don't understand: Women and
men in conversation_. New York: Ballantine.
Taylor, H. J., Kramarae, C., & Ebben, M. (1993).
_Women, information technology, and scholarship_.
Urbana: Center for Advanced Study, University of
Illinois.
Turkle, S. (1984). _The second self: Computers and
the human spirit_. New York: Simon & Schuster.
Turkle, S. (1988). Computational reticence: Why women
fear the intimate machine. In Cheris Kramerae (Ed.),
_Technolgy and women's voices: Keeping in touch_. New
York: Routledge & Kegan Paul, 41-61.
Turkle, S. and Papert, S. (1990). Epistemological
pluralism: Styles and voices within the computer
culture. _Signs: Journal of Women in Culture and
Society_, 16(1), 128-157.
Van Maanen, J. (1988). _Tales of the field: On writing
ethnography_. Chicago: University of Chicago Press.
NOTES
1. Nancy Kaplan, Associate Professor of Arts and
Humanities at the University of Texas at Dallas, teaches
rhetoric and technology. Eva Farrell, a high school
senior at the Alternative Community School and principal
investigator on this project, will be a first year
student at the University of Texas at Austin in September,
1994. She is also Kaplan's daughter.
2. These figures come via a long chain of
postings on various email lists: the original posting
came from "Bruce Siceloff ," a
virtual person whose information came to us through a
friend who subscribes to the MIT Media Lab's electronic
list. Siceloff's message was reposted there, perhaps
from online-news@marketplace.com, one of several virtual
locations to which Siceloff originally sent his message
on March 10, 1994.
3. MBU or Megabyte University is an unmoderated list
for rhetoric and composition specialists interested in
electronic technologies for writing and teaching.
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