In the fourth quarter of the year NCF recorded a net income of -$16.2K versus a
budgeted deficit of -$13.6K and the cash reserve still remains very healthy. The
capital purchases include one new server.
We continue to see an
increasing percentage of members using our high-speed DSL services – 2330 in
total. New DSL members are switching internet providers while existing members
are upgrading their connectivity and wish to maintain their support of NCF and
it members. Local support remains a strong theme for members visiting the
office.
From an infrastructure perspective NCF has invested and commissioned a new
back-up server. Future plans include a installing a new Gateway server and
redundant servers for mail, database and storage. Carleton has completed its
upgrade with the final move in November and I would like to thank the team at
Carleton for accommodating our requests for minimal down times and their support
with moving of servers and cables.
During this quarter we commenced a review of the FAQ and problem reporting
system to simplify member communication with the office. The updates will be
implemented early in the New Year.
We continue to build the member support team and have been very fortunate with
members volunteering their time in the office and on-line – thank you.